********* behaviour at Vodacom call center.

I had the WORST experience ever trying to cancel a contract. The call was not picked for 20min. When i eventually got through....the system is down. Called the upgrades just to check....service there was quick and the system working fine. When i told them its a cancellation that i want i was sent back to a long wait. This is very ********* and unacceptable for such a big organisation. I still havent managed to cancel my contract.