CG
Clifton G
1 reviews | Active since Aug 2017
01 Oct 2025, 12:49
********* behavior by Vodacom
Please explain the debit from my account despite me not having an account with you
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Oct 2025, 14:00Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Oct 2025, 14:00
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Oct 2025, 06:55Dear Clifton
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion on 2025-10-02 at 09:31:11 there is an active account on your name. For any further questions regarding the account kindly contact the Legal Department on *** free from a Vodacom sim card.
Kindly note as well should you feel that your details were compromised do email our ***** Division at ***.
The following documents would be required:
ID
Affidavit
3 Signatures.
Once these documents are sent you will be provided with a ***** reference number.
Our ***** Department will the investigate.
Regards
Vodacom Consumer Wenbsite Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion on 2025-10-02 at 09:31:11 there is an active account on your name. For any further questions regarding the account kindly contact the Legal Department on *** free from a Vodacom sim card.
Kindly note as well should you feel that your details were compromised do email our ***** Division at ***.
The following documents would be required:
ID
Affidavit
3 Signatures.
Once these documents are sent you will be provided with a ***** reference number.
Our ***** Department will the investigate.
Regards
Vodacom Consumer Wenbsite Team
Best regards,
Vodacom's reply08 Oct 2025, 06:55
Official
Dear Clifton
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion on 2025-10-02 at 09:31:11 there is an active account on your name. For any further questions regarding the account kindly contact the Legal Department on *** free from a Vodacom sim card.
Kindly note as well should you feel that your details were compromised do email our ***** Division at ***.
The following documents would be required:
ID
Affidavit
3 Signatures.
Once these documents are sent you will be provided with a ***** reference number.
Our ***** Department will the investigate.
Regards
Vodacom Consumer Wenbsite Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion on 2025-10-02 at 09:31:11 there is an active account on your name. For any further questions regarding the account kindly contact the Legal Department on *** free from a Vodacom sim card.
Kindly note as well should you feel that your details were compromised do email our ***** Division at ***.
The following documents would be required:
ID
Affidavit
3 Signatures.
Once these documents are sent you will be provided with a ***** reference number.
Our ***** Department will the investigate.
Regards
Vodacom Consumer Wenbsite Team
Best regards,