JP
Jacques P
1 reviews | Active since Nov 2017
08 Dec 2025, 05:08
********* behavior by Vodacom !!!
I renewed 3 cellphone contracts over the last couple of months. Vodacom "loaded discount promotions" on all 3 lines. The renewals were done over a couple of months with the first one was done in September. I called them numerous times and every time I'm being told that the bill will correspond with the agreed cost from next month. Needless to say, it's December and the bill still doesn't correspond and I've been overcharged since September. Don't even bother asking for recordings of the calls. You will NEVER receive them !!!
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Replies (1)Vodacom's replyOfficial
08 Dec 2025, 07:40Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Dec 2025, 07:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
