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veena P
1 reviews | Active since Jun 2015
20 Sept 2024, 09:14
********* Behavior
I have written many complaints on Hello Peter as number has been blocked and I am unable to call the call centre. Melody called me on the 17th of September and assured me that the issue would be resolved on Friday which is today. I have not received my refund and I am of the view that no one at Vodacom can be trusted. I have decided that I will go to there Head Office and demand to see some who can resolve this issue which is going on since May
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Replies (2)
Vodacom's replyOfficial
20 Sept 2024, 10:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply20 Sept 2024, 10:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
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veena P's updateReviewer Update
20 Sept 2024, 10:28This is your standard response
Can a manager please call me
Can a manager please call me
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veena P's update20 Sept 2024, 10:28
Reviewer Update
This is your standard response
Can a manager please call me
Can a manager please call me