1 reviews | Active since Jul 2010
Begging Vodacom to pay them but is refused
I wanted to convert my pay as you go data line to a Topup data contract and add it to my 20 year old contract. <br> I received no help from the consultant and he even suggested that I move my accounts to Cell C which will buy out the contracts. In view of the fact that I had on 26th February extended 2 of my line ON CONTRACT for another 24 months seems to have no impact and the attitude I received was the normal type I have experienced for the past 3 years: 1. We don't care about you. 2. If you don't like it go somewhere else. 3. We will make you pay what we want and we don't care about anything else. <br> I have had no accounts save for Vodacom & Multichoise (which is paid religiously every month) since 2012 and yet I apparently have a bad ITC record. I also know that anything as old as pre 2012 cannot be held against you for bad credit records. As the judiciary of South Africa, Vodacom rates themselves above the law and is a law onto themselves.<br> ONCE AGAIN: THANK YOU FOR NOTHING VODACOM!!!
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
