RN
Riana N

1 reviews | Active since Aug 2014

15 Mar 2016, 11:55

Begging Vodacom To buy a product/get a contract!!!

To whom it may concern!<br> <br> My name is Riana, and i've been trying to apply for a contract (Iphone 6 S 16gb for R380 P.m) for the past week with no luck!!!! <br> <br> Yesterday (14 March) I was fed up with the online process and it was taking to long so i went to the Sandton city branch! After sitting there for 2 hours i was told that the person who was suppose to approve my documents had gone home, great so i sat there from 4:30 to 6:30 for nothing. This is so totally ridiculous!!!! I wasted 2 hours of my time!!!<br> <br> The store assistant then told me that she would call me early the next morning once the deal was approved.... so after waiting till 11 am i still hadn't received an call or an update! Which is such bad service!!! I had to call the store, no surprise THEY ARE OFFLINE ONE AGAIN!!! How do you run a business when i have to beg you to take out a contract??? <br> <br> <br> I will take action and report this on every complaints site i can find if this is not resolved by end of day today!!!! <br> <br> <br> <br> <br> <br> <br> Reference Number: ***8<br>

0
Replies (1)
Vodacom
Vodacom's reply15 Mar 2016, 20:06
Official
Hello Riana_VN24,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Mrs K
Consumer Website Team