RS
Rio S

1 reviews | Active since Aug 2009

17 Mar 2020, 13:20

Begging Vodacom for feedback again.

Wish i could give less than 1 star. I have been on a month on month 100gb lte with Vodacom (interim solution) from July Aug 2019 (yes 8 months prior) with the expectation created in vodakom store that fibre will shortly be installed at my home. I have contacted Vodacom numerous times without any help what so ever. FULL of promises but no feedback what so ever. i have contacted *** 20, 27, 28, 29, 31 Jan and ended up with a team leader by the name of Imraan who phoned me back once with the feedback that Openserve did installation up to complex wall in complex in Nov and now contract with someone else and i will phone you back shortly. 17 March now and yes i have to phone again explain again and Vodacom does nothing from their side to keep me informed. All i ever wanted was to get the fibre uncapped that i asked for and signed for with Vodacom. Promises broken to kids and cant effectively operate from home as 100gb not enough and Vodacom decided that i can only top up with R600. Should any Vodacom customer beg for feedback for 8 Months????????????????????????????

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