MH
Mark H

1 reviews | Active since Dec 2010

09 May 2016, 08:14

Begging to take my application

<p>I filed an application with vodacom on line for 2 new contract phones on 15 April-16.</p> <p>I am still awaiting delivery of phones today is 9 May-16.</p> <p>Per enquiry the stated reason is lack of stock. There are about 5 service providers down the road from my office all of which stock these phones. They would all love my business.</p> <p>Really regret trying to make use of this "service" - anything but conveniet.</p> <p>Do I need to beg on my knees or can I do it standing? Do you ever intend responding?</p> <p>Application number:<span style="font-family: 'Arial',sans-serif; font-size: 9pt; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-ZA; mso-fareast-language: EN-ZA; mso-bidi-language: AR-SA;"><font color="#000000">***3</font></span></p>

0
Replies (2)
Vodacom
Vodacom's reply09 May 2016, 09:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards,
Vodacom Consumer Website Team

MH
Mark H's update12 May 2016, 08:44
Reviewer Update
Dear Vodacom Consumer Website Team Please note it is now 12 May-16 and still no-one has been in contact yet as per your 9 May mail. How do I go about cancelling my order? I really need a phone and have been waiting a month now.