Begging & Pleading for the bill every month!

Our company has a contract with Vodacom, who fails to send us our monthly statements every month. Every month, I have to phone your offices - I have to explain my story 10 times before I eventually get served. The bill is then mailed BECAUSE I HAD TO ASK FOR IT, but then, the next month, the bill is again not sent to us AFTER I begged your consultants to please do so. The last gentleman I spoke to advised that the system was not set up to send our bills monthly, but he has now done so. Well, I NOW know, that he only said that to get me off the phone. I am now, like every other month, asking Vodacom to please send me the bill. What will it take, to have Vodacom send us the accounts monthly, without us having to ask you for it first?<br> PLEASE RESPOND TO MY MAIL!!<br>