nL
norman L

1 reviews | Active since Dec 2015

12 Mar 2023, 11:34

Begging for service

Vodacom and Ram nightmare... Been waiting for delivery of a router (Fibre). A whole month 3 failed attempt to deliver. Funny thing is that no one called me or my wife. More than 10 call made to both vodacom and RAM yet nothing materialized.. One would swear that this is a free service offering by that I will be paying 1000 pm for this

0
Replies (4)
Vodacom
Vodacom's reply12 Mar 2023, 15:18
Official
  Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
 
nL
norman L's update14 Mar 2023, 02:23
Reviewer Update
Still waiting for feedback
nL
norman L's update14 Mar 2023, 14:53
Reviewer Update
Will I ever get a response or should I just try next door... I wish Vuma infrastructure was compatible with other network providers.. This monopoly is not good for consumers
nL
norman L's update17 Mar 2023, 15:02
Reviewer Update
Did you read my responses???