1 reviews | Active since Jul 2019
BeFit Content Services Charges
I've been receiving entries for "Content Services" for the past few months on my Vodacom invoices. Nothing before May. May - R147.07 June - R217.11 July - R210.11
I called the call centre & after being passed around, I finally found someone who could help me. I asked to email my statements through to him for further investigation - but my emails never delivered to ***
After my own investigation I sent, STOP ALL to 31050 and immediately receive a text that I have been unsubscribed from BeFit service with effect from 2019-07-31.
After searching "BeFit" in my message history, I got an SMS on 2019/02/02. "Confirm your request for BeFit @ R7.00 daily. Reply "Yes" to confirm/"No" to cancel, free SMS". I NEVER responded to this SMS. If Vodacom can prove otherwise I will happily acccept the charges as accidental. Otherwise, I need to be reimbursed for these bogus charges. I look forward to being contacted and having this issue resolved
Best regards,
Best regards,
As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,
As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,
I appreciate the Credit Note CN91034 for R574.29 on my August Statement. However, I have been billed again for Content Services on my August ***.11 incl. VAT. Please investigate? The SMS confirmation I got says I was unsubscribed with effect from 31/07/2019.
Thank you
I appreciate the Credit Note CN91034 for R574.29 on my August Statement. However, I have been billed again for Content Services on my August ***.11 incl. VAT. Please investigate? The SMS confirmation I got says I was unsubscribed with effect from 31/07/2019.
Thank you
