Beep Beep

I need this complaint to reach the CEO's office. Maybe it would be possible to get some action then, as it seem that Vodacom staff DO NOT HAVE THE ABILITY TO LISTEN TO THEIR CLIENTS! I owe Vodacom arrears, I have called Vodacom for the internet payment, but was unable to process. I arranged for them to debit me within 7 days. This WAS NOT DONE, as the consultant did not listen... I again arranged last week for them to debit me, preferably whilst I still have cents in my account. This WAS NOT DONE! AGAIN!! They rather WASTE THEIR TIME in making me understand THAT THEY ARE DOING ME A FAVOUR?? I have reached the end of my rope and my medication. I would now like to see what their response would be.... Earlier this year I renewed my contract and was promised 6 months 1G free data. Turns out that they ****. It was only for 3 months. No apology. I suppose it's become quite normal for Vodacom to no longer have any ethics and standards and integrity. They're big shots now. They no longer need the South African citizenry's money. They are THAT GOOD.