1 reviews | Active since Jul 2018
<p>This is a story that will be very shocking to everyone. I was engaged to a guy that works at vodacom for my birthday he told me he will get me the new P20 Pro for my birthday and he would pay it every month as it was a contract... To then find out after we have split from one of his colleagues that he did ***** and opened the contract on my name a signed it with out my aware. I then went into vodacom to get the contract to find his phone number was on the contract but my banking details as I kept going throw the contract I found my mother's info was on there to and this contract was signed by him and not me as it was hidden away.. I phoned vodacom head office and Huawei to ask if there workers could signed on behalf of a client and they told me No only if the client does not have hands or is disabled but they must be present.. As I saw I have hands and I am not disabled I got told by one of the managers at vodacom after the phone calls to the head offices that they can sign for us if we not present on new phone contracts and upgrades. So I went to the police station to open a case of ***** and they arrested him to find out he was bailed out and given a promotion for the work he has done I am not happy about this at all cause I am not the first person he has done this to and now I am sitting with a contract on my name but he gets all the luxury that came with the phone I am not happy at all that this is been hidden away from clients of vodacom and Huawei.</p>
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Vodacom Consumer Website Team
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Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
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