DT
David T
1 reviews | Active since Dec 2018
10 Oct 2020, 21:29
Been loyal but disillusioned help
There app is defective most promotions don't work on the app. You enter your bank card details and there resonnce is invalid. Ok or report. If you report you would expect a responce but after 3 months of reporting still no responce
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Vodacom's replyOfficial
11 Oct 2020, 11:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Oct 2020, 11:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team