Been **** to

Good morning Vodacom,

So i received a call from a vodacom sales person that i would love for you to listen to i was basically told in the call that Vodacom has been over charging me all the time and they going to make changes to my account and that my account will be less. I found it very hard to believe that Vodacom would phone there customers to cut costs and offer them more airtime for a lower price i even had to confirm my ID with the manager after the call. Listen to the part where i confirmed with the consultant is he sure that my bill is going to be less.Clearly i was deceived when i received my bill this month, its basically a R100 more. I dont like being **** to and i would like disciplinary action to be taken to the consultant who **** to me so easily on the phone. I really didnt expect this from Vodacom that is a reputable company in the Cell phone industry. I would like my account to be changed to what it was and while you at it how much would it cost me to cancel my account.