Been given the run around - breach of contract!!!

Oh dear Vodacom, I cannot believe you can give one client such a run around. I am not going to explain the whole story here as there is not enough space! However I will give you 2 references and really need someone VERY SENIOR to give me a call now because my next step will be to go to court and take steps as you are in breach of contract (as per one of your own consultants!!) <br> <br> My problem was network issues going on for over 8 years - last REF: A6/W32U/0O29PRT - solution was to help me cancel my contract/s with no penalties or any further deductions as you are not willing to help! <br> <br> Now been struggling to get this done for a week now and more money was deducted! I really do not understand why I should keep on payment for this HORRIBLE service!!! And this after I have been promised this will be done before another payment goes off. Cancellations REF: EC-OWYS-28-XH9P. <br> <br> I am done asking and now lost my trust totally in you! Please can you now just do your part as PROMISED (with a few months refunds!) so I can be rid of you once and for all!!!!