WF
Werner Fraser-Vorstman
1 reviews | Active since Mar 2009
09 Jan 2026, 13:59
Been a month now, still waiting for upgrade
This is in relation to the black friday deal that the website just "lost" as mentioned in my previous review.
I have now accepted that no-one is ever coming back on the issue with the black friday special (it been a month)... However, I accepted a new deal on 12 December already, where is the phone? where is the updated contract?
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
09 Jan 2026, 14:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jan 2026, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Werner Fraser-Vorstman's updateReviewer Update
09 Jan 2026, 14:13nothing new but a generic response...
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Werner Fraser-Vorstman's update09 Jan 2026, 14:13
Reviewer Update
nothing new but a generic response...
WF
Werner Fraser-Vorstman's updateReviewer Update
23 Jan 2026, 18:51No response... Total s c a m m e r s
WF
Werner Fraser-Vorstman's update23 Jan 2026, 18:51
Reviewer Update
No response... Total s c a m m e r s
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Werner Fraser-Vorstman's updateReviewer Update
23 Jan 2026, 18:54Due to this being a S C AM. You have 48 hours until I escalate this to the ombudsman
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Werner Fraser-Vorstman's update23 Jan 2026, 18:54
Reviewer Update
Due to this being a S C AM. You have 48 hours until I escalate this to the ombudsman