Been a Business (Red) VIP contract holder for 4 years with no issues till I want to end contract (vodacom

<p>I am a small business owner who relies on my cellular phone for a lot of business calls and communication.</p> <p>I have had the VIP (red) contract for 4 years now with now issues until i decided that i wanted to go prepaid.</p> <p>My contract ended on the 7th December 2016. I wrote to Vodacom on a company letterhead stating that I would want to go prepaid once the contract had come to an end.</p> <p>Throughtout my contract period I had never gone over my data limit and now find that for the month of December I was billed ±R2200 more then what I would normally pay. Bringing my account for Decemeber to ±R4500. I was told to log a dispute and since then my phone has been softlocked.</p> <p>I've been to 2 stores and was told by one that my account was in arreas since March 2017 and that is the amount that had been brought forward the other store told me out right that they were not able to access my information in detail on their system and to try another store or call the call centre.</p> <p> </p> <p>So apart from trying the call centre and not been assisted even going instore didn't help. </p> <p>I would really like to sort this issue out and get my line up and running again.</p> <p> </p> <p> ********** 605</p>