MP
Marinda P

1 reviews | Active since Mar 2010

12 Jan 2018, 14:14

Bedrog wat Vodacom pleeg

Ek wil graag weet waarvoor betaal ek geld vir Vodacom en ek het nie eers geld op my foon ontvang. Die airtime is teruggevat maar ek moet betaal daarvoor. Vodacom is flippen ***** Julle is baie slim op 'n debietorder te laat teken van jou klient se bankrekening so nou kan julle lekker geld steel... Iemand beter my baie vining bel of ek ****ak die media Lyk my as julle nie mens se data vat dan vat jy geld waarvan jy nie eers airtime het nie.

0
Replies (2)
Vodacom
Vodacom's reply12 Jan 2018, 14:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 Jan 2018, 12:27
Official

Dear Marinda,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS