Bed service

On the 6th on March 2023 I app**** for am upgrade which went well until I was called for confirmation I was happy. Then days went by no communication then I called they told me they didn't hv the watch I wanted so the changed it and again had to wait for confirmation nothing until yesterday 14 March 2023 I spoke to kieth he told me he will call me 1st thing in the morning on the 15th to tell me where to pick up the phone still haven't heard from him so now I'm taking my money else where vodacom can go to hell with their poor customer service