RW
Ruwaan W

1 reviews | Active since Aug 2021

24 Nov 2022, 08:26

BECOMING A BULL**** PLACE

i did not think i would be struggling so with Vodacom after explaining my whole story to them i was contacted and told everything will be sorted out and my account has been corrected AFTER THEIR MISTAKE in the first place and that my initial amount will return but its been almost 3 months and no change. Vodacom made promises of giving back my money for the months they have deducted because it was never agreed upon and thn they dare send me an SMS saying i am going to PAY the SAME AMOUNT again, i am sorry but this is BULL****. You guys are not doing your job in helping customers and the worst part is that IT IS YOUR FAULT !!!!!!

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Replies (1)
Vodacom
Vodacom's reply24 Nov 2022, 09:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team