Beacon and Billings information for Insurance

Item: Vodacom
Rating: 1
Author: andile S

I was hijacked on the 20th August 2024 and Nedbank car insurance forensic department is awaiting this information (Beacon and billing) and i have phoned customer service and emailed their departments but no response. Vodacom Customer Care Reply; *** All information was submitted on email. I just need the email of the department that can assist with my request. I would appreciate the response.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

10 Oct 2024, 07:49

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply10 Oct 2024, 07:49

Official

andile S's updateReviewer Update

14 Oct 2024, 08:54

I'm still awaiting assistance as call centre agent said he will get back to me.

andile S's update14 Oct 2024, 08:54

Reviewer Update

I'm still awaiting assistance as call centre agent said he will get back to me.