MN
Michael N

1 reviews | Active since Nov 2021

17 Nov 2021, 15:07

BE WARNED- VODACOM IS PATHETIC

Pathetic service and surprisingly you managed to hire staff that proves you can still be useless and have a job in south africa you guys have been "escalating" an issue with our WIFI for almost a month yet when its time to pay your systems seem to come to life again. I must congratulate you on reaching new levels of incompetence know to mankind. my whole family is on a vodacom contract paid by e and one by one as our term finishes we migrate. Why do you even bother providing a service you clearly are faiing at supplying. Absolute garbage from the service all the way upto the executives i will be reporting this to the NCA im a consumer and im being charged for a product you are unable to supply i have all the false promises your staff members made with documented dates. you think you can hide behind **** promises because your staff is not accountable.

0
Replies (2)
Vodacom
Vodacom's reply18 Nov 2021, 07:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
MN
Michael N's update19 Nov 2021, 09:57
Reviewer Update
Dont talk *** to me Vodacom your useless consultants called and still im in exactly the same situation i will post a new review everyday until it is sorted.