MW
Megzy W
1 reviews | Active since Apr 2021
11 Feb 2025, 08:32
be warned
vodacom mooirivier mall potchefstroom:
**Extremely disappointed with Vodacom’s service!**
I purchased a pay-as-you-go SIM LTE mifi card specifically for my Vodacom mobile modem, had it properly RICA-registered, and everything was working perfectly—until now. My number has been deleted due to inactivity, despite no prior warning.
I can already predict the response if I visit a Vodacom store: "There’s nothing we can do; you need to buy a new SIM." This is unacceptable! In a country full of hardworking individuals eager to provide excellent customer service, it’s frustrating to see positions being taken for granted. Vodacom, do better!
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Replies (1)Vodacom's replyOfficial
11 Feb 2025, 12:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Feb 2025, 12:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
