Be ware of Vodacom Contract

Item: Vodacom
Rating: 1
Author: Vinolia M

What a terrible experience with Vodacom! How can a contract number activate data for R800? My monthly bill has doubled from R1,000 to R2,000 without explanation. What is this USSD you are referring to? I am being sent from pillar to post with no answers.

There is no SMS to confirm this activation. What is so special about this 10GB that it warrants an additional R800 charge? I would never recommend anyone to take a contract with Vodacom. I am canceling my contract immediately—this is a complete rip-off.

I also intend to escalate this matter under the Consumer Protection Act.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

15 Feb 2025, 12:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply15 Feb 2025, 12:10

Official