AP
Andre P

1 reviews | Active since Feb 2020

24 Jan 2023, 14:34

BE VERY CAREFUL OF VODACOM!

Please be warned. I just bought a 1 Gb Whatsup bundle and was informed by Vodacom that a 3Gb bundle was added at an additional cost of R22. This 3 Gb bundle is valid unil midnight. I did not want the said bundle because I do not use so much data in a day nor did I give permission to Vodacom. They decided what is good for me! Who gave them that right? If they do this to a million people just think how much they are taking without permission!!!

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Replies (1)
Vodacom
Vodacom's reply25 Jan 2023, 07:08
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team