AP
Andre P
1 reviews | Active since Feb 2020
24 Jan 2023, 14:34
BE VERY CAREFUL OF VODACOM!
Please be warned. I just bought a 1 Gb Whatsup bundle and was informed by Vodacom that a 3Gb bundle was added at an additional cost of R22. This 3 Gb bundle is valid unil midnight. I did not want the said bundle because I do not use so much data in a day nor did I give permission to Vodacom. They decided what is good for me! Who gave them that right? If they do this to a million people just think how much they are taking without permission!!!
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Replies (1)Vodacom's replyOfficial
25 Jan 2023, 07:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Jan 2023, 07:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
