Be very alert - Vodacom are *****s they ***** airtime

Vodacom stole my airtime and when I complained they come back claim that I used the airtime to buy data and I used that data. I tried buying data and I got a message saying I do not have sufficient airtime to buy data. I also did not receive an SMS notification saying I bought data then I opted to use Telkom wifi to connect to internet. I have my phone's data usage as a proof that I did not used the data Vodacom claims that I used on the 24th on December and they do not have proof to show me that I bought data and used data on the day instead I am told that I must view itemised billing on their website get charged if I am still not happy. Why would I view itemised billing and pay for it while I have my phone as a proof. I am not stupid.

ICASA should do something about Vodacom.