DM
David M

1 reviews | Active since Mar 2011

07 Nov 2017, 09:50

Be safe, use protection (What, no cover?)

I just got a Vodafone Smart Platinum 7. This is a nice phone at a nice price. The problem: this phone has glass front & back and Vodacom doesn't sell covers for it .

For my previous phone, a Vodafone Smart ultra 7, I got a soft plastic cover for R79 on the same day in the Vodacom shop.

0
Replies (3)
Vodacom
Vodacom's reply07 Nov 2017, 12:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply07 Nov 2017, 13:18
Official

Dear client,

We would always strive to provide our customers with positive feedback.

With reference to your written request.

I have submitted a request for further review regarding an investigation to be done.

Warm regards,

SS

DM
David M's update11 Nov 2017, 12:32
Reviewer Update
2017-11-11 No feedback from SS or anybody else at Vodacom (other than their form answer).