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1 reviews | Active since Jan 2019

07 Nov 2024, 13:59

Be Carefull - Unknown Deductions without subscriptions on vodacom account

Deductions on my Vodacom account without my permission!! I found R900 was deducted a month for subscriptions, I did not sign for. This is unacceptable, I claim for the full amount of payback or credit on my account. Vodacom e-mailed me, but I was so frustrated by the hundreds of people who wanted to sell a contract. Please credit my account!!!

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Replies (1)
Vodacom
Vodacom's reply07 Nov 2024, 14:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team