EO
E O
1 reviews | Active since Jan 2019
07 Nov 2024, 13:59
Be Carefull - Unknown Deductions without subscriptions on vodacom account
Deductions on my Vodacom account without my permission!! I found R900 was deducted a month for subscriptions, I did not sign for. This is unacceptable, I claim for the full amount of payback or credit on my account. Vodacom e-mailed me, but I was so frustrated by the hundreds of people who wanted to sell a contract. Please credit my account!!!
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Replies (1)Vodacom's replyOfficial
07 Nov 2024, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Nov 2024, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
