MS
Marius S
1 reviews | Active since Jun 2014
03 May 2021, 11:46
Be carefull
Struggling with vodacom, getting charge double, double handset installments, where i should pay R340 i have to pay R450. I pay yet i still owe them R1800 for 3 months even when i payed 970 where i should pay less than R700. Very dissatisfied with vodacom
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 May 2021, 12:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 May 2021, 12:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MS
Marius S's updateReviewer Update
03 May 2021, 12:30Thank you vodacom, was sorted quickly, only the app was a bit behind so no big issue
MS
Marius S's update03 May 2021, 12:30
Reviewer Update
Thank you vodacom, was sorted quickly, only the app was a bit behind so no big issue