Be careful of Vodacom's 36 month contract ****

I did an upgrade with Vodacom Online. I told the sales agent I want the same contract as before which was a 24 month contract. The new upgrade is a 36 month contract. The sales agent did not inform me that it is a 36 month contract. Furthermore, I was not informed that I would still be paying for the old device over and above the new contract for two more months. I have requested for the devise to be returned within the return period. No collection has been done, Vodacom doesn't return my calls and it is near impossible to get hold of the right people. Phone call after phone call, I have had no success. After being with Vodacom for 12+ years, I think it's time to move on.