JL
Jimmy L
1 reviews | Active since May 2013
01 Dec 2015, 10:20
Be careful of Vodacom Call Centres
Got a call from a call centre lady telling me that my cell phone call usage was a little higher for the month and that if I changed my contract from Smart S to Smart L, the subscription would remain same but I could make more calls which suited me perfectly. I was amazed to discover when I received my first account that my subscription, which was R529 had jumped to R891 !!!!<br> The call was recorded but try getting a copy out of Vodacom !
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Replies (1)Vodacom's replyOfficial
01 Dec 2015, 12:51Hello JimLou1960,
Thank you making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply01 Dec 2015, 12:51
Official
Hello JimLou1960,
Thank you making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
