Be careful and ensure that you got what you order

Item: Vodacom
Rating: 2
Author: Philippe Y

I have signed for a Mercer Guru Pro 24 months contract but when I received my parcel today it is a Mercer Guru not the pro quad-core which the consultant told me but this one was a celeron. This is a misrepresentation and misleading the consumers by vodacom. I hope they will do the exchange. It was easy not to have notice.

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Replies (1)

Vodacom's replyOfficial

17 May 2021, 20:06

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply17 May 2021, 20:06

Official