Be careful!

I recently went to a Vida com store in Cape town Golden acre to be precise. I took out a Huawei P10, whereby I received a P8 lite for free. I though great deal!!! I was so happy, matter of fact I was out of my skin happy you know!

Two weeks after I received my phone, there was a debit order deducted from my bank account which I was unaware of. The debit order obviously came back unpaid! I had money, but because of unwanted and unexpected debit orders scooping up money out of my account, I transferred all my money to my reserve accounts to protect my finances.

That same day I called vodacom to find out why they are debiting my account, as I know for sure my first debit order will be the 20th of October 2017. I was then told that my account is in arrears. The lady I spoke to was unable to explain my account statement to me, she failed to answer my questions as well. She told me that 48 hours after taking out a contract you need to pay an access fee, which I was not told about.

I decided to visit the store where I opened the contract to ask the guy who helped me, why he didnt tell me about the access fee...... Convenient enough he wasn't there......

So in essence what I trying to say future customers, don't open an account with Vodacom, they are the worst.

Be careful!!!!!!!!!!!