Be aware when you upgrade before contract term - Vodacom is ripping people off.

My name is David Suping, ACC NO I ********** -3

I have been with Vodacom for more than 6 years,

For the first time is 6 years vodacom Bills me immediately after an upgrade for 100% on an old package and another 100% for a new package, but i don't get my minutes and Data as billed on the old Contract.

Can someone from Vodacom please explain how this works. Why must i pay for services i did not receive.

According to the Itemised bill i forfeited 400MB of data, 392 minutes received on the new Package R120.00 airtime and on top of that Vodacom still went and Invoiced me 100% on the Old Package.

Why must i Pay for the services i did not receive, Where is the transparency and the fairness in the business dealings at Vodacom. I have contracts with other service providers in SA. They always work on Pro rated data option during the upgrade process and only charge for what you received.