Be ashamed, very ashamed, and you claim to be the best service provider in SA. Shame tog.

<p>Take Note of the Dates and decide if this is eceptable or not!</p> <p> </p> <p>Wel, it is up-grading time on our mobile contracts. (Was Due 4 April 2017). The contract use to be Altec Auto page Cotract, of wich Vodacom bought over.</p> <p> </p> <p>1. WIthout informing us that they are buying the contract over</p> <p>2. Come upgrade time, somehow our profile was dropped, for no appareent reason and we could not upgrade. After numorus attempts, phonning Vodacom HO, and they phonning us back, they finally upgraded the contracts.</p> <p>3. Promises were made, and because we live in Mpumalanga, the Vodacom shop in Ilanga Mall promissed that it will only take 24 hours to currier our handsets to us from Nelspruit to Dullstroom. Well done Vodacom, 6 days down the line, NO handsets delivered as yet.</p> <p> </p> <p>After contacting Vodashop, Ilanga Mall this morning (10 April 2017), 08:00, I got an e-mail back stating that it will Only be delivered tomorrow afternoon, because the currier compony do not travel to Dullstroom today.</p> <p> </p> <p>Realy, is this 24 hours later?</p> <p> </p> <p>YOUR promise was within 24 hours. Deliver to the promise, because if I miss a payment, on anny sort of account, I am blacklisted immediatly, yet you go the right to make a paying customar wait.</p> <p> </p> <p>If I make a promise, I have to stick by that promise, who gives you the Right to play yo-yo with your customars? </p> <p> </p> <p>Unexceptable, and unprofesional.</p> <p>How will you be opologising this time for a lack of profesionalism and commitment and service. </p> <p>Your service between 0-10; I give you lower than 0.</p> <p> </p> <p> </p>