LS
Leslie S
1 reviews | Active since Jan 2022
14 Apr 2023, 18:26
BD SERVICE FROM VODACOM PAROW CENTRE
Sharlene Florence *** I need assistance to get a proof of sim swop that I have done but the Vodacom shop Parow Centre Cape Town refuses to give me proof of a sim swop done as I needed it for ABSA bank as proof that my bank account has been hacked and money withdrawn , a sim swop was done telephonic done twice without my notification. I returned to the shop and a flair was put on my number. Case number from police 32/4/2023 ABSA ref no 1***, my advance account was used without my consent
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Replies (1)Vodacom's replyOfficial
15 Apr 2023, 17:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Apr 2023, 17:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
