TB
Tharien B
1 reviews | Active since Jun 2019
11 Oct 2024, 12:39
0
Upgraded at vodacom and got a new number, but it was someone else's number, now the other persons personal bank and notifications and calls keep coming to me..
Been calling and reporting to Vodacom for 3 years, but all they keep telling me is just to block and ignore everything
How do i know if my personal details are safe and not?
Fed up with this ***
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
11 Oct 2024, 14:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Oct 2024, 14:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team