SM
Shalina M

1 reviews | Active since Mar 2009

13 Oct 2020, 10:27

Bayside Vodacom Cape Town

I recently ported to Vodacom and instantly regretted it. First the SIM card was an issue, then there was some problem with the port itself. Followed by me not being able to make calls and only receive. I ended up at bayside mall and Jumaira tended to me. She went out of her way to sort the problem. Did what she promised and even called a few days to make sure all was sorted. She is definitely a keeper vodacom and I’m a happy new vodacom subscriber.

0
Replies (1)
Vodacom
Vodacom's reply13 Oct 2020, 11:08
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team