BG
Beverley G
1 reviews | Active since Jan 2018
16 Jul 2019, 14:40
BATTLING TO GET NEW PACKAGE CONTRACT FROM VODACOM
I app**** on the 25th June 2019 for a new line on account NA139753-0, on telephone number ***. all the necessary was approved and also indicated that the delivery address is different from the address on the profile. I emailed the necessary through and still they wanted to deliver to the address on the profile which there would be nobody. I then emailed kaitlyn Singh again with the address for delivery of the packaged and to date nothing has been delivered from RAM
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Vodacom's replyOfficial
16 Jul 2019, 15:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jul 2019, 15:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team