GR
Graham R
1 reviews | Active since Sept 2011
20 Nov 2018, 06:42
Battling to get a copy of my contract
After speaking to 3 different consultants at Vodacom and answering security questions on 5 occasions telephonically and via email. I have yet to receive a copy of the contract I signed with Vodacom. Disgusting service I am receiving from Vodacom.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Nov 2018, 07:13Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Nov 2018, 07:13
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
21 Nov 2018, 13:18Dear Graham,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, we have emailed you proof of the data allocations and the query has now been Resolved.
Regards
Consumer Website Team(SA)
Vodacom's reply21 Nov 2018, 13:18
Official
Dear Graham,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, we have emailed you proof of the data allocations and the query has now been Resolved.
Regards
Consumer Website Team(SA)