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ockie O

1 reviews | Active since Sept 2014

16 Feb 2016, 11:05

Battle to cancel new contract

I received a tablet from Vodacom last week after a agent call me with a special offer, I want to return the product since yesterday but cant get hold of them. At the moment my phone is on speaker waiting for a agent for the last 18 minutes yesterday I gave up after 30 min. What do I do if I don't cancel in 7 days they will make me pay for 24 months and I don't want it. Now its 22 min.

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Replies (1)
Vodacom
Vodacom's reply16 Feb 2016, 13:27
Official
Hello ockie12,

Thank you for your posting.

I would like to apologise for any inconvenience caused.

A consultant will contact you in order to address your concerns.

Kind regards
Vodacom Consumer Website Team