AG
Andrew G
1 reviews | Active since Apr 2015
15 Mar 2019, 07:58
battery power
Please replace the batteries in the Byrne tower. All the other service providers operate during loadshedding so why can't Vodacom?
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Replies (2)
Vodacom's replyOfficial
15 Mar 2019, 08:14 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Mar 2019, 08:14
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Mar 2019, 09:27 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Vodacom would like to assure our customers that we are doing everything in our power to mitigate the effects of widespread loadshedding through the deployment of additional resources, batteries and generators at our sites across the country. We would like to appeal to customers to take note of Eskom’s loadshedding schedule to try and plan around areas affected by scheduled outages.
We apologize for the inconvenience.
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Vodacom would like to assure our customers that we are doing everything in our power to mitigate the effects of widespread loadshedding through the deployment of additional resources, batteries and generators at our sites across the country. We would like to appeal to customers to take note of Eskom’s loadshedding schedule to try and plan around areas affected by scheduled outages.
We apologize for the inconvenience.
Vodacom Consumer Website Team.
Best regards,
Vodacom's reply15 Mar 2019, 09:27
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Vodacom would like to assure our customers that we are doing everything in our power to mitigate the effects of widespread loadshedding through the deployment of additional resources, batteries and generators at our sites across the country. We would like to appeal to customers to take note of Eskom’s loadshedding schedule to try and plan around areas affected by scheduled outages.
We apologize for the inconvenience.
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
Vodacom would like to assure our customers that we are doing everything in our power to mitigate the effects of widespread loadshedding through the deployment of additional resources, batteries and generators at our sites across the country. We would like to appeal to customers to take note of Eskom’s loadshedding schedule to try and plan around areas affected by scheduled outages.
We apologize for the inconvenience.
Vodacom Consumer Website Team.
Best regards,