Batteling to cancell a contract numer
<p>I have been trying the last 2 weeks to cancell 1(one) of my contract numbers. I phoned the 2nd of March and they said i must phone after the 4th of March. I phoned the 6th March. The contract expires on the 2nd April acording to the Vodacom app and you are suppose to phone a month in advance! Now after contacting customer care they say that the cancelation has not been loaded! And i received a sms confirming. It states: Dear Germa Bezuidenhout your quotation has been processed 1- ********** ********** . Use the order number 1- ********** ********** when contacting Vodacom Customer Care on 082111 for further enquiries.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
