Bate and switch

I ordered a phone online, after confirming that the order was of my preferred phone Hisense Infinity H60 5G I was given the Hisense Infinity H60 Lite which is not what we agreed on. When I called the Call Centre the only assistance offered was that I cancel the agreed upon contract and request a new one. No one attempted to resolve the incorrect the only option for them was for me to cancel.