Basically *****!

After cancelling my fibre in September and the cancellation confirmed by the fibre division I am still be billed for the cancelled product. After phone fibre AGAIN, i was given the number for billing... this number goes to customer care, who then put me through to billing and phone keeps cutting off before being answered... so now VODACOM....how is it possible that FIBRE confirm the cancelation but they say they can't assist me with the billing... I can't get hold of your billing department... do I now go and lay a charge of ***** against you as clearly that maybe the only way something will get done