BS
Boitumelo S
1 reviews | Active since Jan 2013
21 Dec 2022, 15:38
Bas service from contact centre
I got offered a nice wifi deal with them, which i accepted. Now i cannot use the wifi, since the number is not active, ive called and was advised what to do which DID NOT WORK, then called in again and was hung up on.
I have already been debited twice without fail but i have no interet running.
So dissapointed
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Replies (2)
Vodacom's replyOfficial
22 Dec 2022, 07:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Dec 2022, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
BS
Boitumelo S's updateReviewer Update
28 Dec 2022, 14:04I have since been waiting for a consultant to phone me, up to this day, nothing has been done. So dissapointing. Will reverse the debit order should it come through
BS
Boitumelo S's update28 Dec 2022, 14:04
Reviewer Update
I have since been waiting for a consultant to phone me, up to this day, nothing has been done. So dissapointing. Will reverse the debit order should it come through