1 reviews | Active since May 2017

12 May 2017, 15:43

Bas service clearwater

<p>Bad services received from clearwater for a simple upgrade.</p>

0
Replies (3)
Vodacom
Vodacom's reply12 May 2017, 15:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update12 May 2017, 17:27
Reviewer Update

My account did not have finance and i was told by a cosultant at clear water that it will be loaded. Today i learned it was never requested and i phoned to make a follow up. They told me he will phone me but they still not yet phoned. This is unprofessional at its best

Vodacom
Vodacom's reply13 May 2017, 07:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team