1 reviews | Active since Nov 2016

10 Feb 2017, 09:12

bas service

<p>Hi</p> <p>This is unaccetable we were paying the account everymonth with out fail but it wasnt been accolacted to our acc so our potfolio is now bad on 420 and i cant do my upgrade they say i must wait 6 months what bull you mean to tell me no body can up the profile as it wasnt our fault to begin with and now we must suffer</p> <p> </p> <p> </p>

0
Replies (5)
Vodacom
Vodacom's reply10 Feb 2017, 09:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update20 Feb 2017, 07:59
Reviewer Update

Hello still no answer from vodacom very upsetting seems like they don't take those complaints very seriously as this was posted a week ago and no corresponds still from them

's update24 Feb 2017, 15:38
Reviewer Update

Still no reply again don't think vodacom gives a **** about there customers if this is the treatment will cancle my contract altogether and go else where

's update24 Feb 2017, 15:38
Reviewer Update

Still no reply again don't think vodacom gives a **** about there customers if this is the treatment will cancle my contract altogether and go else where

Vodacom
Vodacom's reply27 Feb 2017, 12:41
Official

The reported instance has been reviewed,

Kindly refer to our consultation.

Best regards

Elroy

Best regards,