Banking Details Change

<p>I wished to change my banking detials. Neither the app or the Vodacom website allows the client to do this.</p> <p>I called the call centre and they too cannot change your banking details over the phone. </p> <p>What I was requested after a 49 minute phone call was to write an email to a central email address ********** and send my request - INCLUDING my banking details, cellphone numbers and other personal details using the most unsecure technology - email.</p> <p>Shocking service from Vodacom in so many different levels:</p> <p> - Not allowing the client to "do it yourself"</p> <p> - Not allowing the client to use the call centre for this process</p> <p> - Then asking the client to divulge personal information over email. </p> <p>If anyone at Vodacom cares to pick this up here is my reference:</p> <p>1- ********** 097535</p>